Cookie Policy

1. What are cookies?

Cookies are small text files or similar technologies that are placed on, stored in, or accessed from your browser or device when you visit a website. They help websites function properly and efficiently, remember user choices, improve user experience, understand usage patterns of users, support security, performance monitoring and certain integrations or features.

In this Cookie Policy, the term "cookies" also includes similar technologies such as pixels, tags, web beacons, software development kits (SDKs), local storage objects and other online identifiers, unless the context requires otherwise.

2. Why we use cookies

We may use cookies for one or more of the following purposes:

• (a) Strictly necessary purposes

  To enable the Website to function properly and securely, including page navigation, load balancing, security validation, fraud prevention, consent recording, network management and maintenance of essential user sessions.

• (b) Performance and analytics purposes

  To understand how users interact with the Website, including which pages are visited, how users navigate and time spent, whether errors occur, and how the Website can be improved.

• (c) Functionality purposes

  To remember users' preferences and choices, such as language, browser settings, region, prior selections and other customisations that improve user experience.

• (d) Advertising, attribution and campaign measurement purposes

  To measure the effectiveness of our campaigns, understand referral sources, limit repetitive display of the same content, and where applicable, deliver content or messages that may be more relevant to user interests based on browsing behaviour.

• (e) Embedded content and third-party service purposes

  To enable content or services provided by third parties, such as maps, videos, forms, customer support tools, social media integrations or analytics platforms. Third parties may place cookies through our Website, which are subject to their own policies.

3. Categories of cookies we use

We may use the following categories of cookies on the Website:

4. Our approach to consent

Where required under applicable law, we will request your consent through our cookie banner, consent pop-up or cookie preference centre before placing non-essential cookies on your device. Strictly necessary cookies may be used without consent to the extent permitted for operation, security and core functionality of the Website.

You may withdraw or modify your cookie preferences at any time through the cookie settings tool, where available, or by adjusting your browser settings.

5. How you can manage your cookie preferences

When you first visit the Website, you may be presented with a cookie notice or banner that allows you to:

• Accept All non-essential cookies; or
• Customise your cookie preferences by category.

Where a preference centre is made available, you may separately enable or disable categories of non-essential cookies. Your choice for one category will not automatically apply to another category unless expressly stated.

You may also change your preferences later at any time through the "Cookie Settings" link or equivalent control made available on the Website.

6. Browser and device controls

Most browsers allow you to manage cookies directly through browser settings. Depending on your browser, you may be able to:

• view stored cookies;
• delete cookies;
• block all cookies or specific categories of cookies;
• restrict cookies from particular websites; or
• receive alerts before cookies are stored.

Some devices and applications may also offer privacy settings that control tracking technologies.

If you block or disable certain cookies, some parts of the Website may not function correctly or may become unavailable.

7. Information collected through cookies

Depending on the type of cookie used, the information collected may include:

• IP address;
• browser type and version;
• device identifiers;
• operating system;
• date and time of visit;
• pages viewed and navigation path;
• referring URL or source;
• approximate location inferred from IP address;
• clickstream data;
• cookie identifiers or similar online identifiers; and
• interaction with Website elements, features or content.

8. Third-party cookies and services

Some cookies on the Website may be set by third parties whose tools, services or content are integrated with the Website. These may include analytics providers, hosting or security vendors, CRM or lead capture tools, marketing platforms, embedded media providers, maps providers, chat tools or social media services.

Third-party cookies may be used either:

• on our behalf, to provide a service to us; or
• for the third party's own purposes, where the relevant third-party feature is enabled or loaded on the Website.

Where third-party cookies are used, additional processing may be subject to the relevant third party's own privacy or cookie documentation. We encourage you to review those third-party policies carefully.

9. Retention

Some cookies operate only during your browsing session and expire automatically when you close your browser. Others remain on your device for a longer period until they expire or are deleted.

We retain cookie-related information only for as long as necessary for the relevant purpose, including to maintain Website functionality, record consent preferences, investigate incidents, improve services and comply with applicable legal or regulatory obligations.

As a general rule, we do not intend to store directly identifiable personal information such as your full name, account number or contact details in cookies themselves.

10. Children

The Website is not directed at children, unless expressly stated otherwise. We do not knowingly use non-essential cookies to profile children or track them for behavioural advertising purposes through the Website.

11. Your rights and grievances

If you have questions about our use of cookies, would like assistance managing your preferences, or wish to raise a concern about cookie-related processing of your personal data, you may contact us using the details below.

Where applicable, you may also exercise rights available under our Privacy Policy and applicable law through the grievance or contact mechanism identified there. Dhan Saarthi, Privacy Policy

12. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in law, regulatory expectations, Website functionality, third-party integrations or our data practices.

Any updated version will be posted on this page with the revised "Last Updated" date. Where required, we may also seek refreshed consent or present an updated notice before using newly introduced non-essential cookies.

13. Contact details

If you have any questions about this Cookie Policy or our use of cookies, you may contact us at: